Tel.: +43 (0)3687 22001
Fax: +43 (0)3687 22001-999
We are happy that you have decided to book your holidays at our hotel.
In the event of "unforeseen developments", the following cancellation policy applies:
- 6% cancellation fee for the cancellation of any firm bookings
- 10% cancellation fee for cancellations made less than 8 weeks before arrival
- 20% cancellation fee for cancellations made less than 4 weeks before the arrival day
If written proof can be provided (doctor's confirmation) that your holiday had to be cancelled on account of illness, accident or death, NO cancellation fee will be payable.
Bookings may only be cancelled by post, e-mail or fax.
The legal venue is Vienna.
Please find the Terms and Conditions for the Hotel Industry here: www.wko.at